219 Labrador Dr, Suite 101, Waterloo, ON N2K 4M8

+ 1-519-342-3832

Managed IT Services

Lantern Hill IT Inc.’s managed IT services can help eliminate your company's technology-based headaches.

Do you depend on technology to maximize the efficiency of your business? Has that technology ever let you down? If you are like other businesses, you have your fair share of horror stories. Whether you have tales of downtime brought on by computer or network problems, or simply don’t like how much your organization is paying to keep your IT up and running, Lantern Hill IT Inc. is here to produce results. Our flat-rate service plan will deliver your company enterprise-level IT support and solutions that are tailor-made to relieve all of your organization’s technology-induced pain points.

Predictable IT budgeting with a flat-rate service plan!

With our highly affordable managed IT services, you will never have to worry about the expense of repairing a network or workstation problem again. Lantern Hill IT Inc. provides multiple IT services to help your business increase efficiency and deliver the peace of mind that goes hand-in-hand with optimal uptime. We can help put you in a position where your technology issues won’t stand in the way of your company’s profitability. These services are provided to you on a flat-rate, easy-to-budget plan, based on your needs. This results in value for you. No matter how costly the resolution to a technology-based problem is, you still pay a flat monthly fee. This allows what would normally be a capital expense, to become an affordable operational expense. We eliminate surprise computer repair costs that will invariably result in more attractive numbers on your bottom line.

Dependable Service

We are always there for you.

We all know that catastrophes can happen at anytime. What do you do if you’re having a network issue and your administrator called out for the day? It's going to cost you in downtime! With Lantern Hill IT Inc.’s managed IT services and support, we wholeheartedly believe that you will see the value in our services in your operational efficiency. Our services pay for ourselves in uptime. This destruction of downtime will keep your business efficient and productive. Some of our managed services include:

      • Remote Monitoring and Maintenance
      • Comprehensive IT Support
      • Vendor Management
      • Security Solutions
      • Help Desk with Experienced Technicians

As a Lantern Hill IT Inc. partner, you'll experience efficient and high-quality IT consulting and support.


Consulting Services

Small and mid-sized businesses need to be efficient to be competitive. At Lantern Hill IT Inc., we deal in efficiency. We provide comprehensive IT Consulting services to companies that are looking to leverage their company's IT into higher degrees of productivity, and ultimately, profitability.

In order to take your business to the next level, you'll need to cut out the redundancies in process and in cost. The most successful companies will acknowledge the best ways to get the most out of the resources that are available to them. If your company is looking to enhance efficiency, and with it, boost organizational bottom-line profits, consider our professional IT consulting service. We have the knowledge and the expertise necessary to make your technology work best for you.

Remote Maintenance & Network Monitoring 

Easily monitor and maintain your organization’s infrastructure.

Have you ever been stuck in a technological bind caused by a flaw in your business’s network security? Organizations who aren’t prepared for the constant upkeep that a computing network demands will quickly find themselves overwhelmed.

Despite the difficulties that come with technology management, maintenance is an absolutely vital role that must be fulfilled in order to get the most from your hardware and software. Lantern Hill IT Inc.’s proactive Remote Monitoring and Maintenance solution is designed to remediate these issues for small and medium-sized businesses, and make them more affordable than ever before



Your users take advantage of several different kinds of software and applications that are critical to the day-to-day operations of your business. Updating all of these periodically can seem like a chore due to the seemingly random nature of patch releases and version updates. Remembering to update all of these on your own can be challenging and tedious, not to mention time-consuming. Furthermore, these patches and updates usually fix critical security flaws that need to be remediated in order to maintain optimal network security.

Instead of letting your team waste precious moments updating and installing software patches, Lantern Hill IT Inc. can do it all remotely. You’ll never have to worry about missing a critical software update again.


Many businesses tend to only fix their technology when there’s something wrong with it. This is called the break-fix IT model, and compared to Lantern Hill IT Inc.’s proactive IT model, it’s incredibly inefficient. When your technology is continuously being broken and fixed again, the resulting costs can be devastating; especially if they aren’t called for in your IT budget.

Lantern Hill IT Inc.’s remote monitoring solution is designed to detect potential issues in your organization’s infrastructure. This helps us repair and resolve the issue before it causes a budget-breaking problem. Furthermore, we can prevent most instances of downtime by actively monitoring your network’s activity. The second a problem shows itself, we’re on it, fixing the problem. In fact, these issues are often resolved before you even know they exist.


Enterprise WAN & Internet Services

We provide bandwidth solutions that are designed to meet your organization’s core business needs. Whether this is the deployment of computing resources, applications, storage, or simply access to information, Lantern Hill’s reliable Internet solutions provide the connectivity and flexibility your organization needs. With our enterprise WAN solution, we support multiple-location internet connectivity over fiber optic or Ethernet-Over-Cable; removing the limitations you normally have to account for in order to get reliable multi-location Internet connectivity.

Managed Backups

Our Managed Backup Solutions provide proactive and monitored data recovery and business continuity systems for both on-premise and SaaS based data.  Backups are crucial in modern IT strategies to protect against both malicious and accidental data loss.  Our solutions provide continuous data protection with anti-ransomware and data deletion protection.  Our solution can protect servers, desktops, laptops, and Office365 or Google Workspace. 

Managed Security

Cybersecurity is a constantly evolving complex landscape with threats and vulnerabilities found daily.  Hackers are constantly looking for new ways to breach your company's defenses.  We protect our clients with comprehensive Managed Detection and Response (which includes 24x7 Security Operations Center that responds immediately to any breach), Managed Security Training (including. simulated phishing testing), and IT Policy and Incident Response Planning.

Give us a call! + 1-519-342-3832